How We Work - The Enquiry Process

1 - Initial Enquiry

You can get in touch with us either through this website on the Contact Details page. At this stage you may be looking to just get a rough estimate, or alternatively you can book in a meeting with one of our consultants in order to receive a full proposal with fixed-price quotation - either is completely no obligation.

If you do want an estimate, in most cases we'll first email over to you our System Requirements Form to get a clearer picture of all you requirements (click on the link if you'd like to download this).

Once we receive this back we will then send through an estimate outlining possible solutions and approximate costs and timescales. Should the estimate be agreeable, we would then look to arrange a meeting.

2 - Meeting

The next stage is to meet face to face with one of our consultants. Typically this meeting will last around 1-2 hours, and we'll come to you. Before the meeting we'll send an agenda of topics to give you time to discuss with colleagues what your requirements are, and to get together examples of print outs, reports etc. required. The meeting will be with a consultant, not simply a sales person, so they will be able to answer any questions you may have of a technical nature.

This meeting will give you the opportunity to:

The meeting is also very important for us to:

3 - Detailed Proposal

Following on from the meeting we'll put together a detailed document outlining our suggestions for how best to match you brief, a fixed-price quotation and an outline of timescales for the key phases. As well as development cost, we'll also include possible costs for hardware/software and ongoing support, so you are completely aware of the overall cost involved. The proposal will include a detailed breakdown of all the different elements of the system (data, security, user interface, reports etc.). We'll also include some mock screenshots in order for you to get a picture of what it might look like. For larger systems, we can put together a prototype where you can actually click between the main screens. If at this stage you require us to come in and give a presentation of our proposal then we would be happy to do so.

What happens during the Build process?

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